We have a few things working against us one is we don't really have a producer for the game any longer and EG7/SSG is not looking to replace the one who left.
The other big thing is most people work from home now, even though SSG moved into a new office... this is very apparent just from the last few updates we have
gotten, look at the last 2 events, which items were left out and not put in until basically the event was over, this is because it seems no one is talking to each other,
and stuff is falling through the cracks.
I think we all understand that LoTrO is a very large and complex program, and the Devs are trying to do things with it that it was never meant to do, and one
change or add-on can be like pulling the wrong string and it all falls apart. (IE, Dwayne in Rock in the middle of the road among many other things).
I had the feeling that SSG these last years have been run by the program developers, which is always a bad idea. And I mean that.
These guys are the tech nerds, who loves trying out new things (delving system) thinking, this is cool... but they are not in touch with the people who use the game and pay for it.
On the subject of delving... former mission. former skirmish (its the same #### people, with different wrapping). They could just make it mission/skirmish with different tiers. Problem soved.
But for some reason, they re-invent the same stuff over and over again.
Have seen this many times within the IT industry, where they company gives the tech savy too much free will and the end result, the customers find another company instead.