LoTRO's new Senior Producer?

[Sapience]

Timetables. When an announcement is made that involves something happening at an indeterminate date, give a determinate date when we will have an update on progress. Paid services have been down for 4 months, with nothing beyond a sticky saying they are down and will be back, possibly with updates. Surely you know it will or won't be available in the next month. Maybe update us on this every month saying: 'this service is not expected to be available in the next month. We will update you at the end of the month about the status of paid services.' Does an update to the sticky of that nature every month really take more effort than having to lock dozens of threads asking for exactly that information?

Sounds awesome on paper, destroyed instantly in practice. Dates changes pretty rapidly. I literally did not know the forums, as an example, were being pushed again until today. So you knew within about 90 minutes of my knowing. Previous forum changes also had a 1-2 day lead time. So again, much of what you suggest here sounds great, but in practice isn't really how things work.

Paid services, which are CS who also post their own updates (I'm not CS, it's a different team entirely) is responsible for that. But I will poke them, again.

Edit: Maybe I need to read a little myself as it appears a notice was posted today about an hour ago (though again proving how quickly some things can change) about at least one Paid service returning, FOR FREE.