Character levels not updating for lotteries

[Thronst]

Gladden's broken too.
My level 26 Cappy (aranair) is still listed as 24 after about a week (haven't played the cappy much lately)

[EllisIstarnie]

Vilya is not updating again.

[Sapience]

We're taking a look at the issue. Looks like this is impacting more worlds than the previous issue.

[Thane9]

One has to wonder if data from the game isn't flowing out properly...i.e. the lack of updates to the leaderboards as well. It's unlikely they use the same interface, but it does align.

[Elaida]

I've had pretty much instant updates for character levels for a long time at Eldar, but now my Guardian, Sadielin, has got stuck at level 73. I dinged 75 several days ago already...

Didn't really pay much attention to it as it's at least stuck at high enough level to participate in a correct lottery category. I can imagine the frustration of those who have their toons stuck at much lower level and having more effect that way...

[Thane9]

Leaderboards are working...I wonder if they got to the bottom of this too.

<fingers crossed> and thanks Devs!

[Sapience]

One has to wonder if data from the game isn't flowing out properly...i.e. the lack of updates to the leaderboards as well. It's unlikely they use the same interface, but it does align.

Data doesn't flow out. it's pulled out. We restarted the scripts that are responsible for handling this.

If characters aren't updated within 24 hours of this post and assuming your last login was also within the same 24 hours, please post and let us know.

Leaderboards are working...I wonder if they got to the bottom of this too.

<fingers crossed> and thanks Devs!

We kicked those scripts,too.

[Crell_1]

Data doesn't flow out. it's pulled out. We restarted the scripts that are responsible for handling this.

If characters aren't updated within 24 hours of this post and assuming your last login was also within the same 24 hours, please post and let us know.



We kicked those scripts,too.

Not that you've ever run a craft-level aware lottery..but any chance you could kickstart those scripts as well?

[Calta]

One of my characters Sulinn, on Silverlode, does not appear in lottery page. She's there under 'my characters'. She won a tin token lottery a couple of weeks ago but she's not listed at all now (either under 'Welcome Wagon' or under current healers lottery). She's level 8. So it's not an eligibility issue. All the others are there.

Not a major issue compared with some European players transfer problems but I thought should you should know.

[Amrundir]

She's level 8. So it's not an eligibility issue. All the others are there.

It is.

"Welcome Wagon Lottery" is for level 10-15. This was changed a while ago from level 7 (or so).

[aklouie]

Looks like all servers are working except Withywindle

[Vandervahn]

Yep, checked several people including my own, none of them updated on Withywindle. Well we´re the forgotten rear-end of LotrO anyway.

[melting]

All of my characters on Vilya are still showing lower than they actually are..Lore-master is showing level 60 , he is lvl 75, Champ is showing level 33, he is lvl 49, only one showing close to the correct level is a lvl 18 warden, which is showing lvl 16, been this way for a while.

[Nickysmom]

All of my characters on Vilya are still showing lower than they actually are..Lore-master is showing level 60 , he is lvl 75, Champ is showing level 33, he is lvl 49, only one showing close to the correct level is a lvl 18 warden, which is showing lvl 16, been this way for a while.

My Vilya characters had been falling behind in their levels as well, but I see that they are all showing their correct levels now.

[Sapience]

Could those of you who were reporting issues with characters not updating on Withywindle please check again?

[Theophilos]

FWIW, my characters are all on Withywindle, and their character levels, cash on hand, stats, equipment, etc. haven't updated for about a week. Curiously, this was the case even though their respective Character logs were updating correctly. This was the case until Friday evening/night, at which time the character logs stopped updating.

So none of my completed quests/deeds/levels from the weekend have updated in the character logs at the moment, in addition to the fact that my character info (equipment/cash/stats/level) has not changed for a week or so.

[Vandervahn]

Yep, nothing improved. Red lantern goes to Withy again.

[GingerAj]

Nothings changed for us Withywindlers
It says my character is lvl 53 when Im actually 57

[Theophilos]

This is new. On the character details screen, rather than showing any icons at all for my characters' equipped items, they're all no showing up as error placeholders - that is, there are red X's where each icon should be. When I first posted a few hours ago, the icons were still visible.

No change to currency and stats - they are still showing up with outdated numbers. Levels still not updated.

[Sapience]

Nothings changed for us Withywindlers
It says my character is lvl 53 when Im actually 57

This should be resolved now. Try checking again in a little while. It will take the scripts a little bit to catch up.

[Theophilos]

Confirmed! Level, stats, and currency fixed for my chars. Thanks!

The only issue that I'm still encountering is that all the icons are still showing up as red X's; if I hover over each, the correct tooltip with the correct icon does still pop up. Just for what it's worth.

[Sapience]

The only issue that I'm still encountering is that all the icons are still showing up as red X's; if I hover over each, the correct tooltip with the correct icon does still pop up. Just for what it's worth.

Thanks. I'll pass that along.

[melting]

Please, all of my characters on Vilya,my level 75 LM is still showing as 60.. all the others are under level by at least 5..Please. could someone take a look at vilya again..it's still broken for me.. Thankyou in advance.

[mjk47]

It isn't simply server-dependent. My characters on Vilya have been updating very fast.

[Boskone08]

Whichever of your data-mining and transferal dwarves you folks 'encouraged', they are now doing much better in getting and keeping the character levels updated. I hope this results from finding and dispatching various 'gremlins' from the system for good and is not an exorcism that must be repeated periodically. Good job!