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  1. #1
    Join Date
    Jan 2012
    Posts
    105

    cant see specific forum threads

    i wanted to see what the Turbine Global Service Discussion forum was about and when i clicked it this meesaged poped up:
    Hi KratosX, thank you for your interest in The Lord of the Rings Online™ !
    You must have an active LOTRO subscription to post on our forums or use other members-only features. You may also receive this message if you do not have access to the forum or feature you are attempting to use. Don't have a LOTRO account? Sign up at http://www.lotro.com and start playing for free!
    Thanks again,
    The LOTRO Team

    Now i think this means be VIP? I just subscribed this past friday march 15th and we are now monday march 18th.
    Why can't i access this forum page?

  2. #2
    Join Date
    Feb 2007
    Posts
    1,501
    Quote Originally Posted by KratosX View Post
    i wanted to see what the Turbine Global Service Discussion forum was about and when i clicked it this meesaged poped up:
    Hi KratosX, thank you for your interest in The Lord of the Rings Online™ !
    You must have an active LOTRO subscription to post on our forums or use other members-only features. You may also receive this message if you do not have access to the forum or feature you are attempting to use. Don't have a LOTRO account? Sign up at http://www.lotro.com and start playing for free!
    Thanks again,
    The LOTRO Team

    Now i think this means be VIP? I just subscribed this past friday march 15th and we are now monday march 18th.
    Why can't i access this forum page?
    Access is controlled by a cookie. You need to login to the forums...
    Click "Log in" in the upper right corner -- You login using your same in-game userid and password.

    When you are successfully logged in, the background is Rohirrim greens and browns... when not logged in, it is blue.
    Bill Magill Mac Player Founder/Lifetimer
    Old Timers Guild - Gladden
    Sr. Editor LOTRO-Wiki.com

    Val - Man Minstrel (108)
    Valalin - Dwarf Minsrel (71)
    Valamar - Dwarf Hunter (120)
    Valdicta - Dwarf RK (107)
    Valhad - Elf LM (66)
    Valkeeper - Elf RK (87)
    Valwood - Dwarf RK (81)

    Valhunt - Dwarf Hunter (71)
    Valanne - Beorning (105)
    Ninth - Man Warden (66)

    "Laid back, not so serious, no drama.
    All about the fun!"


  3. #3
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    This is an error that doesn't actually mean what it says. Any player, free, premium, or VIP has a 'subscription' to the forums. However if a post is moved to a private area (employee only) or removed by a moderator or member of the Community Team, the forums will throw that error.

    It has nothing to do with your actual subscription.

  4. #4
    Join Date
    Jan 2012
    Posts
    105
    Quote Originally Posted by Valamar View Post
    Access is controlled by a cookie. You need to login to the forums...
    Click "Log in" in the upper right corner -- You login using your same in-game userid and password.

    When you are successfully logged in, the background is Rohirrim greens and browns... when not logged in, it is blue.
    I am currently logged in. You can clearly see it by the fact that in the message it said my account name KratosX.

    And Sapience I don't really understand if you answered my question or not... Okay all players have a 'subscription' but howcome I still can't access that specific forum??

  5. #5
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Quote Originally Posted by KratosX View Post
    I am currently logged in. You can clearly see it by the fact that in the message it said my account name KratosX.

    And Sapience I don't really understand if you answered my question or not... Okay all players have a 'subscription' but howcome I still can't access that specific forum??
    Could you provide a link please?

  6. #6
    Join Date
    Jun 2011
    Posts
    497
    Many of the links on the forums are dead. Riders of Rohan, global service etc were de-activated when the forums pertaining to them were no longer required. There are many, many posts on these forums about the lack of support given to the forums and the problems of being logged out constantly, slow loading, I could go on.

    What you see is the same as everyone else, the only forum you will ever be excluded from is the Bullroarer test server where all the beta's take place unless you are actually in a closed beta.

    We have been promised new forum software later this year, the outcome of which may be interesting.

  7. #7
    Join Date
    Jan 2012
    Posts
    105
    Here's the link: http://forums.lotro.com/forumdisplay...ice-Discussion
    But it seems that The_Bruce answered the question as he says some of the forums have been de-activated...
    Although I entered the Bullroarer forum with no problem and have never been in closed beta...

  8. #8
    Join Date
    Jun 2011
    Posts
    497
    Quote Originally Posted by KratosX View Post
    Here's the link: http://forums.lotro.com/forumdisplay...ice-Discussion
    But it seems that The_Bruce answered the question as he says some of the forums have been de-activated...
    Although I entered the Bullroarer forum with no problem and have never been in closed beta...
    There is no beta ongoing at the moment but the forum will get taken down eventually.

  9. #9
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Quote Originally Posted by KratosX View Post
    Here's the link: http://forums.lotro.com/forumdisplay...ice-Discussion
    But it seems that The_Bruce answered the question as he says some of the forums have been de-activated...
    Although I entered the Bullroarer forum with no problem and have never been in closed beta...
    OK now it makes sense. As I mentioned above you will see this error if you try to open a deleted thread or a thread that was posted in a now closed or deleted forum.

    The discussion of the Global service was removed over a year ago (when the Migration period ended), thus it is unavailable. That's why you see the error. Even I see it.

    A correct error would be something more like, "The thread you are trying to view has been removed."

  10. #10
    The following links in the community site navigation bar at the top lead to missing pages or subforums that have been closed or deleted.
    • Discussion Forums > New Player Discussion > Free Player General Discussion
    • Discussion Forums > Riders of Rohan
    • Discussion Forums > Turbine Global Service Discussion
    • Discussion Forums > Turbine Global Service Discussion (International)
    • Community > Community Site
    • Community > Community Site > Community Site Suggestions
    • Community > Community Site > Tournaments & Events (Beta)
    • Community > Community Site > Report a Community Site Bug
    • Gameplay > General Gameplay
    • PvMP > Community Guidelines
    In addition, PvMP > Server PvMP > only lists the original Turbine servers.

  11. #11
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Quote Originally Posted by Fredelas View Post
    The following links in the community site navigation bar at the top lead to missing pages or subforums that have been closed or deleted.
    • Discussion Forums > New Player Discussion > Free Player General Discussion
    • Discussion Forums > Riders of Rohan
    • Discussion Forums > Turbine Global Service Discussion
    • Discussion Forums > Turbine Global Service Discussion (International)
    • Community > Community Site
    • Community > Community Site > Community Site Suggestions
    • Community > Community Site > Tournaments & Events (Beta)
    • Community > Community Site > Report a Community Site Bug
    • Gameplay > General Gameplay
    • PvMP > Community Guidelines

    In addition, PvMP > Server PvMP > only lists the original Turbine servers.
    One more reason we are doing a major overhaul of the community sites.

  12. #12
    Join Date
    Jul 2008
    Posts
    851
    Quote Originally Posted by KratosX View Post
    Here's the link: http://forums.lotro.com/forumdisplay...ice-Discussion
    But it seems that The_Bruce answered the question as he says some of the forums have been de-activated...
    Although I entered the Bullroarer forum with no problem and have never been in closed beta...
    As Sapience said, this is a general error that doesn't mean what it should mean. I have seen this often when clicking on a link to a post that has been deleted.

    As for the BullRoarer forums, when their is a closed beta going on, you won't be able to see them unless you are in the closed beta. Most closed betas turn into open beta about 2-3 weeks before the update goes live. At this time the BullRoarer forums are opened to everyone. After the update goes live, the BullRoarer forums are still availble for a little while. Eventually they will be wiped before the next beta text hits the server.

    As update 10 just went out, you are seeing what is availble from the open beta phase.

  13. #13
    Join Date
    Jan 2012
    Posts
    105
    Ahh I understand now. Thank you all for the explanation and enlightenment.

    Yes we do need a Forum revamp ASAP :-)

 

 

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