I am currently waiting on transferring. its going on 3 weeks now. I have gotten an error message a few times. 1.5 weeks later they replied to my report my error message email told me to go to. i currently have not received anything on it It is 3 weeks in the making and i really wish that i would hear from someone even if its via email. I only received one email saying they're working on it. that was a long time ago . stay safe