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  1. #1
    Join Date
    Nov 2013
    Posts
    918

    Anyone else unable to log in since the update?

    What the title says. The error message says "Failed to load patchclient [Cannot load library patchclient: the specified module could not be found]

    I'm running Windows 7 on an old Lenovo and would appreciate any advice from the technically Wise. Am I going to have to uninstall and reinstall?

  2. #2
    Join Date
    Sep 2007
    Posts
    57
    Same. I've already tried a repair install and an entire wipe of the LOTRO files and a clean install and the patcher still hangs up at the place you noted.

  3. #3
    Join Date
    Nov 2018
    Posts
    9
    I was logged in earlier, then I crashed. Game was hanging on the 'waiting in line' message. I let it sit for 1h30 and then decided to try a repair. In the process of that now.

  4. #4
    Join Date
    Nov 2013
    Posts
    918
    Sorry to hear others are having problems as well. Rhusradicans, since you've done the reinstall and it didn't work, I guess I'll just give it a couple of days and see if they fix things on the game end. Hope your repair works, Calencitha!

  5. #5
    Join Date
    Nov 2013
    Posts
    918
    At this point, I'm waiting for a patch. On Facebook, at least one other person with this problem had Win7, and others had done reinstall/cache cleaning to no avail. So I'm not going to reinstall just yet. The game was running fine for me until 28.3, so the problem is definitely on SSG's end.

  6. #6
    Join Date
    Oct 2010
    Posts
    58
    Yes, there's a thread (or two) over in tech support:

    https://www.lotro.com/forums/showthr...tchclient-2021

    Reinstall/repair appears to provide no benefit.

  7. #7
    Join Date
    Nov 2013
    Posts
    918
    Quote Originally Posted by Saerafin View Post
    Yes, there's a thread (or two) over in tech support:

    https://www.lotro.com/forums/showthr...tchclient-2021

    Reinstall/repair appears to provide no benefit.
    Thank you for that link, Saerafin-I probably should have posted in that forum! So apparently it is a problem that they are aware of and are working on. Like a lot of those other folks, I have Win7. I'll wait for the fix and not do anything drastic.

  8. #8
    Join Date
    Sep 2010
    Posts
    84
    Quote Originally Posted by Dolamrothdame View Post
    What the title says. The error message says "Failed to load patchclient [Cannot load library patchclient: the specified module could not be found]

    I'm running Windows 7 on an old Lenovo and would appreciate any advice from the technically Wise. Am I going to have to uninstall and reinstall?
    From what I gather they aren't too concernd about older machines including windows 7.Without service packs I'm not installing much of anything Lotro updates.They seem to forget we can't load windows updates anymore or maybe they just don't care.

  9. #9
    Join Date
    Sep 2010
    Posts
    84
    [QUOTE=Dolamrothdame;8057550]At this point, I'm waiting for a patch. On Facebook, at least one other person with this problem had Win7, and others had done reinstall/cache cleaning to no avail. So I'm not going to reinstall just yet. The game was running fine for me until 28.3, so the problem is definitely on SSG's end.[/QUO Always is their fault.We definitely aren't programming it.
    Last edited by L.Phoenix; Jan 24 2021 at 02:39 PM.

  10. #10
    Join Date
    Dec 2010
    Posts
    21
    Same problem here. Unable to play since the update. Just want to make sure this gets noticed and fixed.

  11. #11
    Join Date
    Nov 2013
    Posts
    918
    Quote Originally Posted by sixbixits View Post
    Same problem here. Unable to play since the update. Just want to make sure this gets noticed and fixed.
    Hi sixbixits! If you go to the thread linked by Saerafin up-thread, there is an engineer looking into it. So it has been noticed. I'm hoping they can figure it out and patch it next week.

  12. #12
    Join Date
    Sep 2010
    Posts
    84
    Quote Originally Posted by Dolamrothdame View Post
    What the title says. The error message says "Failed to load patchclient [Cannot load library patchclient: the specified module could not be found]

    I'm running Windows 7 on an old Lenovo and would appreciate any advice from the technically Wise. Am I going to have to uninstall and reinstall?
    Obviously, they forgot to update the patchclient.dll for all systems below windows 10.Just a minor glitch that has happened umpteen times in this game with very other update even before windpws 10 came out. Even people on steam were complaining about it.Lotro has a history about download it now,we didn't test it but will fix it if it doesn't work, sooner or later.Ususally much later.Forget loyalty to fans.

  13. #13
    Join Date
    Sep 2010
    Posts
    84
    Quote Originally Posted by sixbixits View Post
    Same problem here. Unable to play since the update. Just want to make sure this gets noticed and fixed.
    Good Luck with that.They are going to get you on windows 10,or else.

  14. #14
    Join Date
    Dec 2019
    Posts
    2,366
    Chapeau to all who managed to stop Win10 from auto loading all these years. I just didn't have the resolve where Microsoft are concerned, I take a little pride back for resisting Google's constant chrome offerings.

    I have to ask why SSG don't have PCs setup for all "supported" OSs to test each patch or at least when delving into specific code might warrant a check? Thinking back to the time all my offering had clean machine installs using ghost carried out pre-release.

  15. #15
    Join Date
    Jul 2015
    Posts
    749
    I'm able to log in, but every 3-4 starting of the app crashes my computer, resetting defaults on the way for the next restart. That happened for a while, they provided zero response. It stopped happening with an update in December and just started up again with their latest update. Probably related.

  16. #16
    Join Date
    Sep 2016
    Posts
    6,276
    We have been investigating an issue that is preventing unpatched versions of Windows 7, and earlier operating systems from there, from being able to update. We were hoping to get this fixed in a small game update tomorrow, but unfortunately something came up as we were working to get the build approved, and we are now targeting Monday for the update.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Twitch - YouTube
    Personal channels (No SSG talk): Twitch Twitter Facebook
    Support: help.standingstonegames.com
    coolcool

  17. #17
    Join Date
    Nov 2010
    Posts
    407

  18. #18
    Join Date
    Oct 2013
    Posts
    3,467
    Quote Originally Posted by Cordovan View Post
    We have been investigating an issue that is preventing unpatched versions of Windows 7, and earlier operating systems from there, from being able to update. We were hoping to get this fixed in a small game update tomorrow, but unfortunately something came up as we were working to get the build approved, and we are now targeting Monday for the update.
    This is service above and beyond your duty, since you should not even support Windows 7.
    Marancil CHN, Historian Calchiar CPT, Explorer Sturmdrang WDN, Woodsman Anancite GRD, Armourer Tarostel HNT, Armsman Angredeth HNT, Tinker Dromarong GRD, Dwarf
    The Lord of the Rings Online: Community Discord | My in game image hosting: LotroShots

 

 

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