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  1. #1
    Join Date
    Jun 2011
    Posts
    560

    Forum doesnt function on my smartphone

    Hi guys,

    My smartphone makes a mess out of this new forum, the forum-website complains about cookies not being enabled ( they are), and I can't read the LOTRO forum on my smartphone anymore.

    Its nothing major, mind you, but it was fun to browse the forum on occasion
    Roses are red, Polar bears are white, if you meet one at night you'll get quite a fright.

  2. #2
    Join Date
    Apr 2007
    Posts
    28

    Thumbs up

    Quote Originally Posted by Barrynor View Post
    Hi guys,

    My smartphone makes a mess out of this new forum, the forum-website complains about cookies not being enabled ( they are), and I can't read the LOTRO forum on my smartphone anymore.

    Its nothing major, mind you, but it was fun to browse the forum on occasion
    Try loading the mobile theme directly on your phone.
    https://www.lotro.com/en/forums/?styleid=7
    [LEFT][IMG]https://lh3.googleusercontent.com/-v5SYjps_xD4/UgLOIJtQ0KI/AAAAAAAAVKc/hZxOQMDkoP4/s800/sig-lotro3.jpg[/IMG][/LEFT]

  3. #3
    Join Date
    Nov 2011
    Posts
    63
    I get the message "The site's security certificate is not trusted!" on my droid on chrome. Is it safe to skip over it despite the bright red warning message?

  4. #4
    Join Date
    Sep 2007
    Posts
    861
    Quote Originally Posted by ElvisC View Post
    I get the message "The site's security certificate is not trusted!" on my droid on chrome. Is it safe to skip over it despite the bright red warning message?
    I get the same message on my Nexus 7, while using Chrome. I use Chrome on my PC, and don't get the message there.
    Silverlode refugee

  5. #5
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Quote Originally Posted by ElvisC View Post
    I get the message "The site's security certificate is not trusted!" on my droid on chrome. Is it safe to skip over it despite the bright red warning message?
    Quote Originally Posted by redgold9 View Post
    I get the same message on my Nexus 7, while using Chrome. I use Chrome on my PC, and don't get the message there.
    Yes. The problem is in your browser. Do they use an older/different version on the Nexus 7? That's probably why.

  6. #6
    Join Date
    Jan 2007
    Posts
    141
    Quote Originally Posted by Sapience View Post
    Yes. The problem is in your browser. Do they use an older/different version on the Nexus 7? That's probably why.
    I am getting this same problem warning me about the certificate not being valid and am getting this on my Brand new Nexus 7 2013, my Samsung Galaxy S3, and on my PC using Chrome (latest version) never had this issue before.
    [charsig=http://lotrosigs.level3.turbine.com/0720600000004fcd2/01004/signature.png]Emeryl[/charsig]

  7. #7
    Join Date
    Apr 2012
    Posts
    708
    Quote Originally Posted by Dijital View Post
    I am getting this same problem warning me about the certificate not being valid and am getting this on my Brand new Nexus 7 2013, my Samsung Galaxy S3, and on my PC using Chrome (latest version) never had this issue before.
    nexus7 a tablet right? and s3 is a smartphone, so I assume those versions were obtained from the playstore, correct? they are compatible in many ways with the chrome but not the same program.

    I had this problem on my much older smartphone using the default Android browser from 2 yrs ago. Android2.3.1 and downloaded opera mini which had good reviews and works just fine with the new site in my experience. You could try that. previously I was getting the same certificate issues and not loading threads at all.

    hope this helps.
    Elendilmir - 95 Hunter Berenthalion - 80ish Burg Berendybuck - baby warden Berenion.

    Worst Reaver on the server BerendyBash - R4

  8. #8
    Join Date
    Jun 2011
    Posts
    0
    Quote Originally Posted by Sapience View Post
    Yes. The problem is in your browser. Do they use an older/different version on the Nexus 7? That's probably why.
    I encourage you to dig a little deeper please. I am getting the same message in my brand new Samsung galaxy S4 , which was just released on every single browser i have installed and tried (ff,chrome, boat, built-in and a couple of others) .
    I doubt it is browser related..


    The error i am getting is that the Certificate is not from a trusted authority.

    adding some screenies in case they help




    These are from Boat & chrome . Both updated to latest versions, and my android is updated to latest 4.2.2 patch. Nothing else i can update on OS/browser. I personally dont mind skipping the error, but it is quite glaring every time, and could be worthwhile tracking down why your certificate is concidered suspect by a number of phones and or browsers!
    Last edited by Stirella; Aug 15 2013 at 12:37 PM.
    [charsig=http://lotrosigs.level3.turbine.com/2921e00000020c967/01008/signature.png]undefined[/charsig]

  9. #9
    Join Date
    Feb 2007
    Posts
    6,386
    Oddly, I have had no trouble on either of my PCs (home and work) running Windows 8, Firefox, and even noscript (with lotro.com etc. allowed of course).

    Yet my freshly wiped Mac (Mountain Lion) with Firefox (and noscript) tells me that the site's certificate is untrusted because "no issuer chain was provided."

    On a site I manage, I neglected to install the issuer chain certificate (which is an additional file separate from the standard certificate files) and saw similar behavior. But it's certainly strange that this is only affecting individual computers/browsers. On the site I manage, it only affected Firefox, but it was consistent between Mac and PC (I believe).

    I'm not saying anything is wrong on Turbine's end. That would seem unlikely since everything works fine for the vast majority of users. Just trying to throw out another data point in the hopes of eventually helping someone come to a conclusion regarding the root cause of their issue.

    --H

    P.S. I'd probably have my sys admin check the issuer chain certificate just in case though.

  10. #10
    Join Date
    Apr 2008
    Posts
    2,811
    Quote Originally Posted by Sapience View Post
    Yes. The problem is in your browser. Do they use an older/different version on the Nexus 7? That's probably why.
    I see same on my (original version) Nexus 7. But the software is pretty up to date -- I've had major OS upgrades pushed out to me, so I'm not convinced that is the issue...

  11. #11
    Join Date
    Nov 2011
    Posts
    63
    Any word on this issue? I have a Moto Razr HD running Chrome 29.0.1547.59 and Android 4.1.2 and still get the red error message copied by Stirella stating "This site's security certificate is not trusted!" Is it safe to click the button to "proceed anyway"?

 

 

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