Stout-Axes unable to enter Moria

[Kyron22]

After completing Vol II Book I Chap 9, and being given a legendary weapon by Hundi, he does not offer the follow up chapter 10 to have it identified. I conferred with other Stout-Axes and this is the case for them as well. Is there perhaps a specific racial flag that was not updated, like the undying deeds were for High Elves?

Edit: This was an unboosted character. Other stout axes I talked to were also around lvl 47-52

RACIAL TRAITS ALSO BUGGED: Enmity of the Orcs and Enmity of the Cultists both reward the Heart of Fire trait.

[Lord.Funk]

After completing Vol II Book I Chap 9, and being given a legendary weapon by Hundi, he does not offer the follow up chapter 10 to have it identified. I conferred with other Stout-Axes and this is the case for them as well. Is there perhaps a specific racial flag that was not updated, like the undying deeds were for High Elves?

Something similar can happen to Valared characters. You don't get any follow up in Rivendell when You play the valared character. I mean if you still try play the intro to Moria on a Valared character to get an LI instead of using the thing in the valar to auto get it completed. Try go to the the NPC at Hollins Gate again instead. Usually that NPC have the next quest and You can continue when that happens. It skips one or two quests but they will still get compled in quest log and You will get the one after that and can continue and get to fight the tetacles in the lake with Your LI and continue the book. Hopefully same thing will help Your stout-axe. It could be some other issue or bug of course and it will not help. Only way to know is to try.

Let us know if that helped as it might help others too then.

[Kyron22]

Something similar can happen to Valared characters. You don't get any follow up in Rivendell when You play the valared character. I mean if you still try play the intro to Moria on a Valared character to get an LI instead of using the thing in the valar to auto get it completed. Try go to the the NPC at Hollins Gate again instead. Usually that NPC have the next quest and You can continue when that happens. It skips one or two quests but they will still get compled in quest log and You will get the one after that and can continue and get to fight the tetacles in the lake with Your LI and continue the book. Hopefully same thing will help Your stout-axe. It could be some other issue or bug of course and it will not help. Only way to know is to try.

Let us know if that helped as it might help others too then.

If you mean Rathwald at the entrance, he offers nothing. If you mean someone inside Hollins Gate, the game will not let me enter it anymore. It looks like Stout-axes are a 1-50 race.

[Agramarth]

I'm having the same issue, Valared a Stoutaxe, did up until Hundi gave me the legendary, and now I'm stuck unable to get into Moria.

Let me iiiiiiiiiiiiiiiiiiin

[Kyron22]

I'm having the same issue, Valared a Stoutaxe, did up until Hundi gave me the legendary, and now I'm stuck unable to get into Moria.

Let me iiiiiiiiiiiiiiiiiiin

I did not Valar one. Neither did the people I talked to. This issue is Stoutaxe wide, not just boosted characters.

[Moyl]

Got same issue and its really annoying because i didnt Valar my Stout axe, so i cant even wear a legendary items, Vol. II Book 1 ends on chapter 9

[sapienze]

The Longbeards have seen through the ruse. They aren't letting you in Moria.

Perhaps apply at the Mordor Employment Office. There might be something available.

[Mithithil]

Unsuspected Lore Purity subroutine in the code?

[deejaybee]

I also have this problem. Waited 24hrs for a response to ticket only to get the usual reply of go submit a bug. Now waited over 24hrs and no reply to that either. Seems SSG don't care enough to communicate once they have your money

[Fatty]

People are playing stout-axes already??

[deejaybee]

Has anyone here even had a response from SSG? The silence is deafening, they can't even be bothered enough to provide a response on here never mind to tickets or bug reports. Where else would you buy a product that doesn't work and then be expected to be fine with being ignored when you ask about it?

[JimhadaUK]

Gandalf: "'We have barred the gates… but cannot hold them for long. The ground shakes.'"

Gandalf: "'Drums… drums… in the deep.'"

Gandalf: "'They cannot get in…'" [Gandalf looks up in the uncomfortable silence.] "'They are coming!'"

[deejaybee]

Dear SSG,

I demand a refund for goods you sold me that are not as described. I paid for a new race to play. I did not pay for a preview, please refund my payment in entirety. You can of course remove the race from my account but I will insist that you also then compensate me for my time wasted due to your faulty product and false advertising.

Please take this as notice that I intend to pursue this through legal channels unless you respond within 48 hours,

[Cakellene]

Dear SSG,

I demand a refund for goods you sold me that are not as described. I paid for a new race to play. I did not pay for a preview, please refund my payment in entirety. You can of course remove the race from my account but I will insist that you also then compensate me for my time wasted due to your faulty product and false advertising.

Please take this as notice that I intend to pursue this through legal channels unless you respond within 48 hours,

Threatening legal action is a good way to get account banned.

[liverpaste]

Dear SSG,

I demand a refund for goods you sold me that are not as described. I paid for a new race to play. I did not pay for a preview, please refund my payment in entirety. You can of course remove the race from my account but I will insist that you also then compensate me for my time wasted due to your faulty product and false advertising.

Please take this as notice that I intend to pursue this through legal channels unless you respond within 48 hours,

Someone woke up on the wrong side of the bed. Eat a snickers mate!

[Zahu]

Someone woke up on the wrong side of the bed. Eat a snickers mate!

Well, tbh, although he exaggerates, he is right. I cannot understand why you do not see that. They sold a race which is unfinished and cannot have access to crucial parts of the game. I mean, come on, this is unacceptable. And it is very ominous about the new expansion they are selling. They could not make it right so a new class have access into Moria, are you optimistic that the new expansion will be playable at first days with 1 or 2 rushed beta tests in one month?

Let's be reasonable here, shall we? It is a mistake, a serious one, and it is a clear sign of what they are selling and what is coming. My only hope is that this is a wake up call for them. I really do.

[JimhadaUK]

Whilst not ideal, may I suggest you get a kind captain or hunter to port you to the 21st Hall, make your Milestone there, then make your way to the entrance of Moria and start questing there.,

[Moyl]

Whilst not ideal, may I suggest you get a kind captain or hunter to port you to the 21st Hall, make your Milestone there, then make your way to the entrance of Moria and start questing there.,

Still no access to LI's, so...

[Elmagor]

Well, tbh, although he exaggerates, he is right. I cannot understand why you do not see that. They sold a race which is unfinished and cannot have access to crucial parts of the game. I mean, come on, this is unacceptable. And it is very ominous about the new expansion they are selling. They could not make it right so a new class have access into Moria, are you optimistic that the new expansion will be playable at first days with 1 or 2 rushed beta tests in one month?

Let's be reasonable here, shall we? It is a mistake, a serious one, and it is a clear sign of what they are selling and what is coming. My only hope is that this is a wake up call for them. I really do.

They always have such problems. For 12 year old game, sometimes problems appear out of nowhere. Beornings, High Elves and valared characters have some problems in the past, like Forge Masters don't want to talk with them, they can't get quest, or they can't escape from castles in Ettenmoors from back door, because game can't find beornings and high elves in list of free people races.

[Altair6]

You're unlikely to get a reply to a bug report over the weekend as I suspect the bug report person/people don't work over the weekend. And when you do get a reply it will only be an acknowledgement that they've received it. It won't offer any info about when, how and if they will fix it.

[Elmagor]

You're unlikely to get a reply to a bug report over the weekend as I suspect the bug report person/people don't work over the weekend. And when you do get a reply it will only be an acknowledgement that they've received it. It won't offer any info about when, how and if they will fix it.

Two GMs appears on sunday online, and they seen discussion about that problem, but don't leave any answers. They only say what the flooded with tickets in last days, and very slow to respond on them. Looks like developers must know about that situation right now, but never confirm or deny that problem.

[Starliteyes]

Dear SSG,

I demand a refund for goods you sold me that are not as described. I paid for a new race to play. I did not pay for a preview, please refund my payment in entirety. You can of course remove the race from my account but I will insist that you also then compensate me for my time wasted due to your faulty product and false advertising.

Please take this as notice that I intend to pursue this through legal channels unless you respond within 48 hours,

You should probably read the Terms of Service you agreed to when you logged on.

[Elmagor]

You should probably read the Terms of Service you agreed to when you logged on.

Also that guy can play in all other locations... a lot of things what he can do while waiting before developers fix that problem

[FaeForSin]

To SSG staff, please copy paste this at least and don't keep your customers' questions unanswered :

Thank you to bring this to our attention, we will investigate this issue and make according changes. Sorry for the inconvenience.

[Cordovan]

Yes, we have been looking into this throughout the morning. We intend to correct this issue with a game patch later this week (maybe Wednesday).